Privacy Policy for PandaBox Takeaway
Effective as of 10 February 2025
At PandaBox Takeaway, accessible from https://pandaboxtakeaway.co.za, protecting the privacy of our visitors is of paramount importance to us. This Privacy Policy outlines the types of information we collect and record at PandaBox Takeaway and how we use it. This policy is compliant with the Protection of Personal Information Act (POPIA) of South Africa.
If you require more information about our Privacy Policy or have any questions, please contact us.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
We collect personal information that you provide when using our website. This might occur when you contact us directly or place an order. Information requested may include your name, email address, phone number, and physical address.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our website
- To improve, personalize, and expand our website
- To understand and analyze how you use our website
- To develop new products, services, features, and functionality
- To communicate with you, for customer service, and to provide updates and other information related to the website and business
- To send you emails and WhatsApp messages
- To detect and prevent fraud
Use of Google Analytics & Search Console
PandaBox Takeaway uses Google Analytics and Google Search Console to gather information about how our website is used by visitors. This data helps us optimize our content and overall website experience. These tools do not collect personal information such as your name or email address. They provide us with statistical data about user behavior. And you can view Google’s privacy policy here.
Log Files
PandaBox Takeaway uses log files in accordance with industry standards. These files log visitors when they access our website. The information collected may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information and is used for analyzing trends and administering the site.
Cookies and Web Beacons
Like any other website, PandaBox Takeaway uses ‘cookies’ to store information, including visitors’ preferences and the pages on the website that were visited. This information helps us enhance the user experience by tailoring our web page content based on visitors’ browser types and other information.
POPIA Compliance
Under the POPI Act, you have the following rights:
- The right to access – You can request copies of your personal data that we have collected.
- The right to correction – You can request that we correct any information you believe is inaccurate or incomplete.
- The right to deletion – You can request that we erase your personal data, under certain conditions.
- The right to restrict processing – You can request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You can object to our processing of your personal data, under certain conditions.
- The right to data portability – You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
We are committed to responding to any requests you make regarding your personal data within one month.
Children’s Information
Protecting the privacy of the very young is especially important. For that reason, PandaBox Takeaway does not knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of our website is directed to persons under 13. If you are under 13, you should not use or provide information on this website.
If we learn that personally identifiable information of persons less than 13 years of age has been collected without verified parental consent, we will take appropriate steps to delete this information.